'Robust and sensitively handled'
Mirador has been working with Guernsey Police for several years, managing the assessment process for the promotion of Sergeants to Inspectors. The challenge is to design a half day centre, ensuring the material is fresh and at a consistent level year on year. We pride ourselves on delivering a professional assessment centre along with detailed reports and delivering feedback to each participant. We work closely with the Chief Inspectors and Chief Officers panels to ensure all aspects of the selection process tie up.

'Challenging and Objective'
Mirador has been working collaboratively and successfully with the LAS for many years. The service has recently restructured the Clinical Education Team and commissioned us to design and run an assessment centre for senior managers in the team. The aim was to identify objectively, through the assessment centre which roles they were most suitable for. We designed an innovative and challenging half day assessment centre using four tasks. Providing a detailed report for the director and the participants.

A breath of fresh air!
All NHS organisations are targeted with delivering Customer Care training to front line staff. We have taken the principles of communication and turned them into a lively, thought provoking day. Participants have the chance to explore the difficult situations they find themselves in. The difference between our event and a traditional customer care event is that we take time to listen to individual situations, through this we explore why the situation has happened and how they can deal with it.

Clients comments: This is the best course I have been on, I feel motivated and ready to deal with whatever tomorrow throws at me.

'A fun event with ideas to take back to work'
The National Autistic Society has recently restructured the Communications division and taken on more responsibility. Now that the team has settled into the new roles the director wanted to run an away day. The aim was to help them understand their individual styles of working and to agree a shared 'Team Working Vision'. Mirador designed and delivered a two day workshop using the Team Management System (Margerison McCann) profiles as the base for the work.